by Renata Akers, MultiChannel Merchant As we head toward the 2021 holiday season, it’s important for brands to remember that in-store shopping is still important, even as ecommerce grows exponentially, as it provides the social aspect and discovery capabilities customers enjoy. Consumers today are channel agnostic, shopping when and how they desire. They demand a...Read More

by Alysse Phipps, Contributor to CXL. Consumer shopping behaviors have changed dramatically since the onset of the coronavirus pandemic, with ecommerce retailers seeing unprecedented growth in traffic and sales.  While retail stores are slowly beginning to reopen, many consumers have made online shopping their new default. Some 71% of U.S. adults plan to do more than half of their holiday...Read More