In this special edition of the Connecting the Dots podcast, we speak with three experts about life for CX professionals after the coronavirus pandemic. In January 2020, Forrester predicted that the role of the customer experience professional had reached a crossroads, and that as many as one in four CX pros could lose their jobs through the year because...Read More

In this short video, Albrecht Automotive Group discusses how the dealerships F&I process is changing in response to COVID-19.  Interested in learning how V12 can help boost your dealership’s success?  Email us at info@v12data.com or complete this form for additional information.Read More